A Guide to Mediating Social Media Comments
It was nice to read this article and be reaffirmed that the methods I have been trying to follow in handling conflict are pretty much on track. A few new insights were mentioned as well. Take a glimpse, and one note not mentioned that I would suggest is to post a community policy that you can point people towards to give you flexibility in the need to discipline or ban users. People appreciate defined boundaries or expectations for. How would they know if you don’t tell them?
Posted on Wednesday August 3rd
